We do not offer refunds under any circumstances for our streaming services (BCE SPORTFLIX, BCE PREMIUM TV, VIP MEMBERS). These are digital services, and each moment of usage incurs a cost that is non-refundable. If, for any reason, a purchaser attempts to claim a refund, all resulting damages shall be borne solely by the purchaser. BCE reserves the right to seek compensation and damages through legal channels. All rights reserved by BCE.